Privacy Policy:


1. What data do we collect?


Depending upon how you use our website, we may collect some or all of the following personal and non-personal data


Personal Data

We collect information from you when you subscribe to our newsletter, blog or fill out a form.


For example, if you want to download one of our ebooks, get in contact via the website (Contact page or via online Conversations) or book a meeting on our calendar, we may ask you to fill in information like your name, email address, phone number or similar.


You don’t have to give us any of your information at any time, and you can visit the Web Journey website anonymously if you want.



Transactional Data

We also collect some inferred data which is generated when you visit our website. This includes, for example, your IP address, the type of device you use to log in to our website, your browser type, and operating system.



2. How we use your personal data


Our use of your personal data will always have a lawful basis, either because

it is necessary for our execution of a contract with you because you have explicitly consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interest.


We may use your data for the following purposes:


  • Personalising and tailoring your experience on our website
  • Providing services to you (we will require your personal data in order to enter into a contract with you)
  • Personalising and tailoring our services for you
  • Replying to emails from you
  • Supplying you with content via email that you have opted into (you may unsubscribe or opt-out at any time)
  • Market research
  • Analysing your use of our website and gathering feedback to enable us to continually improve our website and your user experience


You can at any time view and update your communications by clicking on the “email preferences” link at the bottom of our emails,  You can also opt out of receiving any emails by clicking on the “Unsubscribe from all future emails” link which also appears at the bottom of every email we send you.  We will only send marketing communications where you have opted in or where it’s permitted by law.


3. Do we share your data?


We do not sell or share your personal information with third parties.  This does not include trusted third parties who assist us in running our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and secure.


We may sometimes contract with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.


We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information, such as site demographics, may be provided to other parties for marketing, advertising, or other uses.


In the event of a purchase or sale of the business, we may disclose your personal data to third parties who are prospective buyers or sellers of such businesses or assets. If the Company or its assets are sold to a third party, personal data will be transferred as part of the transaction. However, the Company will ensure to the best of its ability that the privacy of your personal data is maintained on an ongoing basis.



4. Where we store your data


The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.


By submitting your personal data, you consent to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.


Web Journey is the data controller of any personal data you provide on this website.


Personal data is stored by HubSpot and they are our primary Data Processor – You can read a copy of the HubSpot Data Processing Agreement here.


We are committed to ensuring your information is secure.  We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.



 5. Security of personal data


We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

Data relating to your enquiries that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.


You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.



6. Retaining and deleting personal data


Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Your personal data will be retained for 2 years following the date and time of your last interaction with our website or business, at the end of which period it will be deleted from our systems unless there is a legal requirement to keep it.

In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on your interaction with our website or business.

We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.


 7. Your Rights


As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

  • The right to be informed about our collection and use of personal data
  • The right of access to the personal data we hold about you
  • The right to rectification if any personal data we hold about you is inaccurate or incomplete
  • The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you
  • The right to restrict (i.e. prevent) the processing of your personal data
  • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation)
  • The right to object to us using your personal data for particular purposes
  • Rights with respect to automated decision making and profiling.




If you have any cause for complaint about our use of your personal data, please contact us and we will do our best to solve the problem for you.


You also have the right to lodge a complaint with the local supervisory authority.


8. Amendments to Privacy Notice


We may update this policy from time to time by publishing a new version on our website.


You should check this page occasionally to ensure you are happy with any changes to this policy.  We may notify you of changes to this policy by email.



9. Third party websites


Our website includes hyperlinks to third-party websites.


We have no control over and are not responsible for, the privacy policies and practices of third parties.


10. Personal data of children


Our website and services are targeted at persons over the age of 18.


If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.


11. Providing, updating and deleting information


You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge.  Please contact us for more details at [email protected].


You also have the right to have us update, or delete any personal data if you so wish.  Just send an email to our Data Protection Officer on [email protected]



12. What are cookies?


A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.


Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.


13. Cookies that we use


We use cookies for the following purposes:

  • Status – we use cookies to help us to determine if you are logged into our website
  • Personalisation – we use cookies to store information about your preferences and to personalise our website for you
  • Advertising – we use cookies to help us to display advertisements that will be relevant to you
  • Analysis – we use cookies to help us to analyse the use and performance of our website and services and
  • Cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
  • Authentication – we use cookies to identify you when you visit our website and as you navigate our website



14. Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at


We use HubSpot to report on and manage website activity This service uses cookies for tracking activity across our site. You can view the privacy policy of this service provider at


16. Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:



17. Our details

This website is owned and operated by Web Journey which is trading under SKP Software Services Ltd.


We are registered in Ireland under registration number 572079, and our registered office is 33 Woodstown Heath, Woodstown Village, Knocklyon, Dublin 16.


You can contact us:

  • by post, using the postal address given above;
  • using our website contact form;
  • by telephone, on the contact number published on our website from time to time; or
  • by email, using the email address published on our website from time to time.



18. Data protection officer

Our data protection officer’s contact details are: [email protected]